Business Development Manager
0438 387 868
Janelle is an accomplished Group Operations Manager with over 20 years’ experience in the hospitality industry, Janelle has a proven track record of delivering positive performance outcomes, increasing profits across the business by executing operational improvements through effective people management in a large multi-venue Corporation. Her career path saw her join Zagame’s as a General Manager which then resulted in her quickly moving throughout the Venues as the General Manager who led by example, consistently meeting revenue targets, controlled costs, implemented customer service standards and generated positive bottom line profit with a highly motivated team around her.
A large proportion of Janelle’s career has been spent working at the Zagame Corporation in the role of Group Operations Manager, where she had the opportunity to further develop and coach the entire group using her skills across all facets of the business - operations, marketing, driving revenue, contract negotiation, gaming operations, implemented all promotions across the group, re-launching venues, inventory audits, compliance audits, liaised with all suppliers, membership loyalty, controlling costs and building high performing teams.
Janelle brings to Mercury extensive industry skills and expertise. She is very keen to assist all Mercury members for the successful operation of their venue.
Janelle can be contacted on her mobile 0438 387 868 or on her email email@example.com